A New Solution Fuses Intelligence and Operations
By George Jagels
Evermore capable, advanced, and expensive systems and software have proliferated in modern militaries. A November 2013 essay in Small Wars Journal by three Army officers, however, hit on an important paradox: Does it matter how capable a program is if it is too difficult to use? They were writing about the suite of Army Battle Command Systems, which have come under criticism from lawmakers and soldiers for their “atrocious user interface and poor, almost non-existent interoperability,” but the authors’ sentiment touches on a wider issue of managing information and the helpful but complicated array of systems on the battlefield.